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    Cisco Blog » Collaboration

  • Taking Advantage of the BYOD Trend

    Lynn Lucas
    14 May 2012 | 2:15 pm
    The rapid evolution of mobile technology has changed many things, from how we work to how we communicate with our [...]

  • Overcoming Collaboration Challenges: Free Webinar

    Kim Austin
    11 May 2012 | 7:02 pm
    If you work in an environment with a history of prizing individual achievement over group achievement, it may be hard to find the motivation to share information, resources, effort for the greater good. Two teams may very well have complementary skill sets, but unless there’s incentive to work together, they may be more competitive than collaborative.

  • Evolving from Customer Service to Customer Collaboration

    Kim Austin
    9 May 2012 | 8:13 am
    Like many people, I’ve raised my expectations of the products I use and the companies with which I do business, both personally and professionally. As my choices of vendors have expanded, so have the criteria by which I measure them. Product quality, convenience, brand reputation, price, previous experience, are all in the mix. Increasingly, customer service is taking a greater role. I want to work with companies that want to work with me. Collaboration technology gives you more avenues to interact with and serve your customers. Make it easy to be your customers. The efforts are worth it.

  • Livin’ on the Edge in Vegas

    Christine Johansen
    8 May 2012 | 4:50 pm
    Las Vegas actively cultivates its reputation as the edgiest of American cities…so it’s rather fitting that Cisco would go there [...]

  • Experience Matters in Collaboration (So Does Architecture)

    OJ Winge
    7 May 2012 | 5:54 pm
    When you engage each and every employee, you can transform them from “knowledge workers” into empowered employees. And that is [...]
 
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    Cisco Blog » Security

  • Should IT Fear Mother’s Day?

    Kathy Trahan
    15 May 2012 | 8:30 am
    This past weekend was Mother’s Day here in the United States, and being a mother of two high-tech savvy teenage [...]

  • Who are these Cisco Security Intelligence Engineers?

    Mike Adler
    9 May 2012 | 8:00 am
    This article provides personal insight into a specialized role residing within Cisco's Applied Intelligence team, a team which was highlighted in the Network World feature article (page 3), “Inside Cisco Security Intelligence Operations.” The role is that of the Security Intelligence Engineer (SIE), a role which focuses on researching and producing actionable intelligence, vulnerability analysis, and threat validation that typically leads to providing answers and solutions to the challenges posed by these questions.

  • CSIRT Monitoring for Cisco House at the London 2012 Olympic Games

    Gavin Reid
    7 May 2012 | 8:30 am
    As part of CSIRT’s mobile monitoring offering for special events, we undertook monitoring of the corporate and customer traffic of [...]

  • Have You Hacked Yourself Lately?

    Nicholas Leali
    25 Apr 2012 | 11:03 am
    This post stresses the need for organization to periodically and frequently perform testing of incident response policies, procedures, and plans prior to the "real thing" occurring on their networks.

  • Anatomy of a Data Breach: Part II

    Carol Ferrara-Zarb
    19 Apr 2012 | 1:20 pm
    Even as the latest breach headline fades away, we all know there is another waiting in the wings. How can organizations protect themselves? There is no panacea for securing a payment environment, and implementing advanced technology alone will not make an organization compliant with the Payment Card Industry (PCI) Data Security Standard (DSS). The PCI DSS provides a solid foundation for a security strategy that covers payment and other types of data, but overall security does not begin and end with PCI compliance. Therefore, an organization’s security strategy should employ best practices…
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    Cisco Blog » The Truth About Marketing

  • Email Marketing & the Science of Timing

    Ruth White-Cabbell
    10 May 2012 | 8:03 pm
    Find the best times to send your email campaigns. Using real data, Dan Zarrella provides the information we need to maximize the effectiveness of our email-based campaigns and communications.

  • 5 Ideas for Leveraging LinkedIn for Business

    Ruth White-Cabbell
    8 May 2012 | 4:48 pm
    I was recently asked by a Cisco partner which social platform was better for B2B marketing – Facebook or LinkedIn?

  • Social Networks & the Science of Timing

    Ruth White-Cabbell
    28 Mar 2012 | 8:00 am
    Leveraging social networks for maximum exposure and engagement has become integrally important for marketers. Use the following data to find out the best times to post to Twitter and Facebook.

  • IT Decision Makers are People Too

    Ruth White-Cabbell
    26 Mar 2012 | 5:00 am
    Sometimes as B2B technology marketers, we experience a little tunnel vision when it comes to our target audience. There’s a tendency to think that there is a hard line dividing business buyers from consumers; that the marketing methods we must use to reach our intended audience are so unique that they are unrelated to consumer marketing techniques and that practices from consumer-oriented marketing can’t possibly be applied to B2B buyers. As it turns out, IT decision makers have a lot in common with personal technology buyers when it comes to online behavior, media consumption and brand…

  • CRM, Metrics and the B2B Marketer

    Ruth White-Cabbell
    7 Mar 2012 | 8:40 pm
    Marketing is transforming. We’re aligning closer to sales, owning more of the revenue pipeline and being held more accountable. To be a successful marketer we need understand our customers’ and potential customers’ needs and behaviors so that we can respond effectively with appropriate messages about our products and services. CRM systems allow us to do this. The data housed inside a CRM system can help close sales faster, retain customers, find new customers, and offer superior customer service – all things that ultimately increase revenue. So why is it that less than 50% of…
 
 
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    Uploads from Cisco Pics

  • Cisco and AMIDEAST

    14 May 2012 | 1:59 pm
    Cisco Pics posted a photo: Joseph Phillips, country manager, AMIDEAST, Morocco (right) and Hassan Bahej, general manager, Cisco Morocco (left) jointly host a press conference to mark the launch of a Cisco Entrepreneur Institute Training Center in Morocco - Cisco and AMIDEAST Launch Cisco Entrepreneur Institute Training Center in Morocco

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    24 Apr 2012 | 1:47 pm
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    Cisco Subnet bloggers RSS

  • Q4 challenges not a downturn, Cisco CEO says

    Jim Duffy
    15 May 2012 | 7:13 pm
    After marked improvement in its business following the wrenching restructuring and "reinvention" Cisco's gone though over the past year, the company - and perhaps the industry - are not out of the woods yet. Read more

  • Warrior keynote on Cisco COPE

    Jim Duffy
    15 May 2012 | 3:24 pm
    Implementing security policies into the network based on identity and other application and user awareness parameters will drive network programmability, with network-based APIs and customer-specific algorithms, Cisco CTO Padmasree Warrior said last week during her Interop keynote address. Read more

  • Final Thoughts About Interop

    joltsik
    15 May 2012 | 9:21 am
    Well I've been out of Las Vegas for several days now so I've had time to adjust back to normal society and reflect a bit more on Interop2012.  My colleague Bob "LAN" Laliberte met with nearly everyone in the industry and while I don't remember every encounter, here are a few final thoughts: Read more

  • Finding your TV shows on the Internet

    Steven Vaughan-Nichols
    13 May 2012 | 7:13 pm
    It seems to me some days like the media companies want their own Internet TV subsidiaries to fail. Take, for example, the simple task of finding the show you want. DVRs manage it, TV Guide managed it when the only way we got to watch TV was by using rabbit ears. But finding the shows you want from Hulu Plus, iTunes, or Netflix can be a major pain in the rump. Read more

  • Cisco's not on board, but is Shortest Path Bridging winning?

    Jim Duffy
    11 May 2012 | 10:20 am
    Is Shortest Path Bridging (SPB) winning the data center fabric standards battle? One could have walked away from Interop 2012 with that impression, given the level of interest in it during a conference session and the production implementations that were discussed at the show. Read more
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  • Mad Scientists and the Cisco Technical Support Android App”

    15 May 2012 | 2:27 pm
    They said it couldn’t be done, it’s unprecedented. However, in the deep recesses of Cisco labs were a small team of mad scientists. Doors were locked, keys were thrown away, the team was left with nothing more than a cupboard of microwaveable popcorn and an endless supply of cheap coffee. They obsessed over a project codenamed CTS-A. “CTS-A, CTS-A” they were heard murmuring over and over again. Within the confines of this small room the scientists were heard excitedly exclaiming such things as “we can make it better” and “the droid needs more power,…

  • All types of 5.3.1 Master license installation guide

    11 May 2012 | 5:13 pm
    Hiddy Hi, This is my very first blog for the support forum.  I hope you find it useful.  The motivation for this blog came from a late night ping.  It occurred to me that  everybody might not find installing the Tidal license easy and straight forward.  So I decided to write this document.   There are two distinct types of licenses that can be registered on a 5.3.1 master: 1) Demo license a.ka. temp key2) Permanent License The Demo license is a temporary license that expires after a set period of time.  The longest these licenses last is…

  • Video showing how to enable AdapterHost and Adapter Logging

    9 May 2012 | 6:06 pm
    Every wonder how to enable logging for the AdapterHost and Adapters in 5.3.1?  The video below demostrates how to configure the adapter logging from the 5.3.1 Client. streaming: https://cisco.webex.com/cisco/ldr.php?AT=pb&SP=MC&rID=60623562&rKey=b1a274ae432a378d download: https://cisco.webex.com/cisco/lsr.php?AT=dw&SP=MC&rID=60623562&rKey=20e1d56f2841d262

  • Video showing how to set the minimum logging level for the master

    9 May 2012 | 3:35 pm
    Here are links to a Video that shows how to set the minimum recommended logging level. The minimum recommended logging level is: Scheduler Log : InfoJob Manager Log: InfoCompiler Log: Info With the logging at this level we should be able to capture most master problems. streaming: https://cisco.webex.com/cisco/ldr.php?AT=pb&SP=MC&rID=60618567&rKey=a82fff16a5c58435 Download: https://cisco.webex.com/cisco/lsr.php?AT=dw&SP=MC&rID=60618567&rKey=407d0f44e041150f

  • Cisco Paves Way for CIOs to Fight Costly Voice Fraud, Theft and Service Attacks

    8 May 2012 | 11:42 am
    Enables partners to develop applications that improve the  security, visibility and control of the voice network; BT to deliver  first service based on the technology  SAN JOSE, Calif. – May 8, 2012 – As IT managers look for ways to thwart voice fraud and other types of  malicious activity, Cisco today announced the Cisco® UC Gateway Services  API, a Web-based application programming interface (API) that could  play a direct role in helping organizations deal with this problem. The  API opens up the enterprise voice network edge to enable…
 
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  • RE: VIP Perspective : Cisco Live 2012 Melbourne

    15 May 2012 | 5:43 pm
    Yes, I was the one that got the GIGANTIC bouquet - which I struggled to carry! LOL! It was a fantastic event to organise and I hope we see you at the next one in March 2013!So do I.

  • RE: VIP Perspective : Cisco Live 2012 Melbourne

    14 May 2012 | 10:29 pm
    Hi Leo, Yes, I was the one that got the GIGANTIC bouquet - which I struggled to carry!  It was a lovely gesture!It was a fantastic event to organise and I hope we see you at the next one in March 2013!Nes

  • RE: BGP Route Dampening.....confused???

    14 May 2012 | 3:50 am
    Hi,    i want to userstand that when any route get flapped it penalized by 1000 by default and after that when it crosses the suppress limit. the route get suppressed but after that how it reaches to reuse limit what whould be the time interval and decays value it uses.     like if i take an example as above- RB#sh ip bgp 10.0.0.0BGP routing table entry for 10.0.0.0/8, version 110Paths: (1 available, best #1, table Default-IP-Routing-Table)  10, (suppressed due to dampening)    1.1.1.1 from 1.1.1.1…

  • RE: VIP Perspective : Cisco Live 2012 Melbourne

    12 May 2012 | 6:38 pm
    Thanks Nesrene,  I think I remembered you during the closing speech.  Were you the nice lady who got the gigantic bouquet?

  • RE: ASA: Parallel IPv4 and IPv6 IPsec tunnels over IPv4

    10 May 2012 | 2:14 am
    Can we do the same thing over IPv6 internet ? (IPv4 over IPv6)
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  • RE: Cloud Service Fulfillment

    20 Apr 2012 | 8:11 am
    In last month’s Chalk Talk, we discussed Cloud Service Fulfillment.  In this April edition, we will discuss the service assurance aspect of the services that are provisioned through the cloud service fulfillment process. We will discuss the fundamental...

  • RE: IKE version 2 at a glance.

    19 Mar 2012 | 12:03 pm
    What is Flex VPN? A technology taking quite a bit of my time these days is Flex VPN (or flex as we refer to it). Flex VPN is a new framework to configure IPsec VPN with IKE version 2 (IKEv2) on IOS platforms . The word framework is an intended one;...

  • RE: Understanding the Cisco IOS Zone-based Policy Firewall

    17 Feb 2012 | 2:59 pm
    No surprises!  Understand the main parameters on a Stateful Firewall data sheet and do a conscious selection of a device that meets the needs of your environment. The task of selecting a stateful firewall that meets the performance needs of your...

  • RE: Troubleshoot L2 Connectivity Issue : VTP PRUNING

    28 Dec 2011 | 1:54 pm
    ARP or Address Resolution Protocol helps mapping IP to a mac address , used when a host is trying to reach another host in the same VLAN/Subnet What problems can someone cause using ARP ? You can bring down the entire services in that VLAN with ARP...

  • RE: New features coming soon!

    28 Dec 2011 | 2:34 am
    It’s hard to believe that 2012 is just around the corner.  When I look back on what changes we did in 2011, a lot has happened in the community.  Some were noticeable and some were not. We welcomed a couple new support areas in the community: UC300...
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